Credit Application:
Register for an Account:
Product Returns:
Your Return Authorization request must be made within 30 days from the date of product receipt. Absolutely no returns will be accepted without an RA#, and will be refused and returned to the sender. A restocking fee of 25% will be charged on all non-defective merchandise.
Complete all Required fields and submit RA form from Somcan.com.
A confirmation email and packing slip will be sent back to you including your RA#. It is important to note that the authorization number will be valid for 30 days only, and will be considered void if returned after that date and refused (costs associated are the responsibility of the sender). After that time, if returning is then still viable, you must obtain a new RA number.
The packing slip must be affixed to the outside of the box when returning the goods. Any returns not having this packing slip affixed to the outside of the box will be refused and the appropriate shipping/handling charges will apply
All Returns Must be shipped back Prepaid to:
Somcan Marketing & Sales
1795 Ironstone Manor
Unit # 1
Pickering, Ontario
L1W 3W9
If a replacement unit is to be re-sent to the customer in lieu of credit, it will be sent at Somcan's expense.
Samples being returned must be in resalable condition and in its original packaging within 30 days. Should the sample not be in resalable condition it will be returned and the appropriate shipping/handling charges will apply.
Any orders returned as unclaimed/undeliverable, will need confirmation of address prior to being reshipped. Should the order be cancelled in lieu of being reshipped a 25% restocking fee will apply.
With over 50 brand names to choose from, and every product category represented, we are confident that you will find what you’re looking for, not only from a product standpoint, but from a service level, that will make it easier for you to plan and execute exciting proposals for your clients.
